Last updated: July 6, 2026
We want orders from junecity.studio to feel clear and fair. This policy explains how cancellation and refund requests are reviewed.
Physical products
Customers may request cancellation or refund support from their account order page. Requests are reviewed based on order status, shipping progress, product condition, and payment provider rules.
Digital products
Digital products may be delivered instantly. Refund eligibility can be limited once files, downloads, or access instructions are provided.
How to request help
Use your account order history when available, or contact andre@junecity.studio with your order number and a short explanation.
This template should be adjusted to match your exact products, carrier rules, and payment policies.